Nune Help Centre
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Practical guides for building, updating and managing your Nune website.
Developer accounts
Add a client website
Provision a new client CMS site, choose its initial address and optionally assign an internal client plan.
Choose developer or website team access
Decide whether a person needs developer-wide access or permissions for one website.
Complete developer account settings
Set the developer workspace name and billing email and review its Nune plan limits.
Create internal client plans
Define reusable service packages and billing references for websites managed through a developer account.
Hand a website over to a client
Prepare client details, access and login before handing over a completed website.
Manage a developer team
Add colleagues to the developer dashboard and give them all-site or selected-site access.
Manage client sites from a developer account
Use the developer dashboard to find sites, monitor client billing and open each site's CMS, settings, team or login.
Pause or retire a client website
Protect client data and access when a managed website is pausing or closing.
Track client billing
Record your own client fee, due date and billing status without changing Nune billing.
Use a client's branded login
Choose the correct client login link and check who is authorised to use it.
Website settings and domains
Add Google Analytics
Add a GA4 Measurement ID and understand the website consent notice.
Build the website footer
Create a responsive footer with one to five columns, text, images and shortcodes.
Change branding and business details
Update the public website name, logo, icon, contact details and opening hours.
Connect a custom domain
Point a domain to Nune and follow its connection and SSL status.
Create an announcement banner
Display scheduled linked messages above the website header using stationary, scrolling or fading layouts.
Create and manage menus
Build header, footer or shortcode-only menus and arrange their links and submenus.
Display social profile links
Save social profile URLs and display them as responsive text links or buttons with the social-links shortcode.
Edit the homepage
Choose the homepage source and configure its hero images, video and content.
Manage SEO and social sharing
Set site-wide search and sharing defaults, then override titles and descriptions for individual content.
Set up reCAPTCHA
Add reCAPTCHA keys so public forms work safely on a custom domain.
Set up Stripe payments
Connect one Stripe account for product and paid-booking payments.
Troubleshoot a custom domain
Check DNS, SSL and login problems when a custom domain is not behaving as expected.
Design, layouts and shortcodes
Change website Style Settings
Set site-wide colours, fonts, shortcode spacing, surfaces, corner radius and button appearance.
Complete shortcode reference
Browse every Nune shortcode, its available options and working examples.
Create feature sections
Build reusable employee, service or promotional sections containing multiple images, titles, descriptions and links.
Create two columns with an image and text
Build a responsive two-column section with an image on one side and text on the other.
Use buttons, themes and Maintenance Mode
Create reusable buttons, select the public website theme and temporarily hide the site behind a maintenance notice.
Account, billing and team
Change your Nune login and password
Update the email and password used to sign in, or change the account billing email.
Complete your client-area site settings
Set the website identity, contacts and essential options, then open focused guides for domains, email and integrations.
Download your Nune data
Request an account-record export or a CMS content and media archive.
Fix website login access
Check the login address, email, password and website assignment when sign-in fails.
Manage access to one website
Add a website team member, choose their CMS areas and disable or remove access safely.
Manage your Nune plan and billing
Review the current plan, schedule plan changes, manage add-ons, pause an account or schedule cancellation.
Request a website restore
Ask Nune to restore a website database, uploaded files or both from backup.
Understand account and billing status
Understand active, past-due, paused and cancellation states shown in the client area.
Understand site health and storage
Read the site-health information and account storage figures shown in the client area.
Use Nune support tickets
Create a support request, follow replies and update its status from the client area.
Use your Nune account dashboard
Understand account usage, select a website and open its CMS, settings, team or public site.
Media and galleries
Choose an image from the Media Library
Upload, find and select an image for a page, post, product or reusable content component.
Create or edit a gallery
Group Media Library items into a published gallery and control its layout, order and lightbox.
Use the Media Library
Upload, find, edit and reuse website images, videos and files from one library.
Shop
Configure shop settings and shipping
Set the shop currency and tax treatment, then create reusable shipping zones, profiles and options.
Create or edit a product
Add a shop product with its price, stock, options, images, categories and visibility.
Create sales, coupons and bundles
Discount selected products with scheduled sales, customer coupon codes or automatic product bundles.
Manage orders and refunds
Find orders, update fulfilment, send tracking information and issue full or partial Stripe refunds.
Manage product variations and options
Create reusable variation types and add priced options, stock and shipping choices to products.
Forms, email and bookings
Create and manage newsletter templates
Build reusable newsletter layouts, preview them, send tests and duplicate the protected example.
Create and schedule a newsletter
Build a campaign from a template, preview it, select recipients and save, schedule or queue it.
Create booking forms and manage bookings
Create free or paid booking forms, manage capacity and waiting lists, send status emails and process refunds.
Create contact forms and manage messages
Build a contact form, choose its fields and recipient, place it on the site and manage submissions.
Manage mailing lists and subscribers
Create signup lists, place their forms on the website and manage subscriber consent and status.
Manage system email templates
Customise the automatic emails used for orders, bookings, cancellations, waiting lists and refunds.
Set up newsletter email
Connect the SMTP service used to send newsletters from your own domain.
Set up website email
Choose the recipient and sender for contact, booking and order emails and test optional SMTP settings.
Troubleshoot email delivery
Check recipients, SMTP, templates, subscriber status and queues when an expected email does not arrive.
Pages and content
Create or edit a page
Add a new website page or update its text, images, layout, category and search information.
Create or edit a post
Publish a blog post with an excerpt, categories, images, layout and search information.
Manage categories, visibility and featured content
Organise pages, posts and products, hide content safely and choose featured items.
Use the content editor
Format text, edit HTML and insert safe Nune shortcodes in page, post and product content.