Developer accounts

Hand a website over to a client

Complete the website details and test the client's own access before sending the handover email.

Handover checklist

  1. Open the site's Settings.
  2. Check the client contact, billing and Admin / recipient emails.
  3. Check the website URL, domain status and integrations.
  4. Select Save Site.
  5. Open Team and add the client with the CMS areas they need.
  6. Test the displayed Client Login in a private browser window.
  7. Return to Settings and select Send Client Details.

What the email contains

The email includes the website and login links, login email, site status and any client billing information you have chosen to share. It also explains how to request a password reset.

Passwords are never included. The email goes to the client contact address and copies a different client billing address when one is saved.

Before launch

Ask the client to sign in, open the CMS and confirm that they can reach the agreed areas. Do not send your own developer password.