Forms, email and bookings

Create and manage newsletter templates

A newsletter template is a reusable starting layout. Creating a campaign from it does not change the original template.

Create a template

  1. Open Mail > Newsletter Templates.
  2. Choose Add new template, or open a template and select Duplicate Template.
  3. Enter its internal name, subject, heading, preview text and introduction.
  4. Add the main content. Supported HTML, shortcodes and displayed placeholders can be used.
  5. Optionally select a hero image and add button text and a URL.
  6. Keep the template active and select Save Template.
  7. Check the on-screen preview and select Open Preview for the full email view.

The protected sample demonstrates available content. It cannot be deleted or deactivated. Duplicate it for your own campaign, or use Reset to Default to restore the original example.

Send a test

Enter a monitored address under Send test to, then select Send Test. Newsletter SMTP must be configured first.

A test confirms the layout and mail connection, but use a real campaign preview to check final links, personalised content and the unsubscribe footer.

Placeholders

Placeholders use double braces, for example {{subscriber_name}}, {{latest_posts}} and {{latest_products}}. Use only placeholders shown by the template screen because available data varies by email type.